In this course, you will learn about different types of harassment. You will also learn prevention strategies (such as harassment policies and handling issues promptly), what to do if you are harassed, what to do if you are accused of harassment, and how to handle harassment as a manager. Then, you will learn a basic complaint resolution process (including how to handle false complaints), when mediation might be an option, and ways to help the workplace return to normal.
Workplace harassment costs businesses hundreds of millions of dollars every year. The cost to employees physical and mental well-being is harder to count. This course will show you how to be proactive in preventing harassment and handle it when it does occur.