In this course, you will learn about the elements of a professional attitude, including dressing appropriately, developing a positive outlook, being assertive, and communicating well. You will also learn some fundamental skills for administrative assistants, such as writing letters, managing your time, saying no, working with others, and dealing with stress. All of these tools will help you achieve your goals and help the people that you support achieve their goals, too.
Being an administrative assistant often means wearing many hats. This course will give you key skills that will help you fulfill all of those responsibilities in a timely, efficient manner.